Dentist in Portland, OR

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The care I received was excellent, but I was not satisfied with the scheduling. The office changed my appointment to an hour earlier than scheduled without consulting me. I received a text notification of the change 2 hours prior to my appointment and was unable to make it to the new time. Luckily they were able to get me in the following day, but I was disappointed I couldn't keep my original appointment time that I had made several weeks prior.

Wendy Cipolaro Haile

22:47 09 Mar 18

I was nervous going into my appointment, which I think everyone can relate. However everyone there helped to make me as comfortable as possible. Which made my experience getting a deep cleaning painless. I would recommend Smiles Dental to anyone who needs work done on their teeth.

Balinda Turrentine

16:32 29 Sep 17

It's been 2 years and their billing department, despite owning up to the errors being on their end, cannot seem to resolve our statement. We keep getting statements saying we owe money they and we know that we do not owe. They billed us with forms that have out of state tax ID codes so our insurance counted them as out of network, so basically ended up trying to double charge us our portion of the bill. After countless (seriously, countless) phone calls with them and insurance, the issue finally looked to be resolved (after 1.5 years). And then inexplicably, they ended up billing us incorrectly for another incident that happened around the same time (18+ months later) and now we are waiting for them to get that sorted out. I understand errors, and things getting mixed up but I cannot believe the level of irresponsibility, lack of response, and lack of accountability (no pun intended) on their end. This matter should have been resolved when I first contacted them. The insurance company is even boggled as to how they keep getting our account so screwed up. I hope they finally figure it out. I would highly recommend avoiding this clinic for the headache alone of their billing department.

KOZ

16:31 06 Oct 17

The staff is friendly, kind, and well informed. The dentist is also very kind and mom-abrasive.

shannon Young

14:26 13 Dec 17

I had two cavities that were filled right on the spot. Dr. Wilson did a great job ensuring that my teeth felt "back to normal" after he was done. I was worried that they'd feel different after he added the filling and kept asking him to "shave off more." Even when he was all done and I was worried they didn't feel right, he told me I could return and he'd fix it until they did feel right. In the end, I didn't need to return. They feel great - back to normal! Great dentist and friendly staff!

Margot Fox

16:07 07 Mar 17

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